| Utilization reports are an excellent way to show your clients a positive return on their investment. EmployeeCare will discuss the type of usage reports you and/or your clients would like to receive. For instance, management reports can include case type, caller &/or online analysis etc. Once you sign on clients, EmployeeCare can customize reports provided that you supply the necessary population data your clients want captured. For example, if you would like EmployeeCare to capture utilization by age group, department, type of position, income level, full-time vs. part-time employees, etc., you simply need to provide EmployeeCare with data disks/files that catalog employees accordingly—and EmployeeCare will track usage and customize the reports. This can be a powerful measurement and evaluation tool that you can use to better understand—and meet your client employees’ changing needs.
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Utilization Analysis*
Number and Percentage of Online Visits Number and Percentage of Cases Performed By Specialists Number and Percentage of Education Requests
Online Analysis*
| Case Type Analysis*
Adoption Academic Services Adult Care Child Care Health & Wellness Prenatal Care
Quality Assurance Results*
| Caller Analysis*
Case Management Analysis*
Number of Interactions with a Specialist per Case Number of Providers Prescreened Number of Referrals Qualified Number of Educational Requests
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